Fortinet - Fortinet FortiCare Elite
Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: NBD - for FortiAP 432G
Product Description
Additional Details
- Special Delivery: None
What's Included
| Main Specifications | |
|---|---|
| Product Description | Fortinet FortiCare Elite - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | FortiAP 432G |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Technical support - web support - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Fortinet FortiAP 432G |